Centre Operations Manager
Freetown,
Sierra Leone
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Key Responsibilities
- Centre Operations and Service Delivery Management
- Clinical Quality Oversight and Governance
- Workforce Planning, Rosters, and Performance Management
- Financial Performance and Business Accountability
- Supply Chain, Inventory, and Logistics Oversight
- Stakeholder, Referral, and Insurance Partner Management
- Client Experience, Feedback, and Service Improvement
- Compliance, Risk, and Audit Management
- Equipment, Facilities, and Infrastructure Management
Qualifications & Experience
- A Bachelor’s degree in Health Administration, Public Health, Nursing, Medicine, Business Administration, Operations Management, or a related discipline is required.
- A postgraduate qualification in Public Health, Health Systems Management, Healthcare Administration, Business Administration (MBA), or Operations Management is a strong advantage
- Formal training or certification in clinical governance, healthcare quality improvement, operations management, project management, or health systems strengthening is desirable.
- Demonstrated exposure to healthcare service delivery environments, including clinical operations, quality assurance, and compliance frameworks, is essential
- Continuous professional development in areas such as clinical quality, leadership, people management, financial controls, safeguarding, and risk management is expected.
Competencies & Skills
- Strong understanding of healthcare operations and clinical quality systems.
- Proven experience in revenue tracking, cost control, and operational efficiency
- Strong people management, supervision, and performance management skills
- High analytical capability with strong reporting and data interpretation skills
- Excellent communication, decision-making, and problem-solving abilities.
- High integrity, resilience, and ability to operate in a multi-centre environment
- Must be pro-choice
- WORKING CONDITIONS
- The role requires frequent travel to MSSL Centres across Districts and direct engagement with frontline
- The role may require availability outside normal working hours to respond to operational or clinical emergencies
- The role operates in a fast-paced, high-accountability healthcare environment
- MSSL is an equal opportunity employer
- MSSL employees must sign up and adhere to our Global Code of Conduct
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
