Clinical Lead(Doctor)

Marie Stopes Sierra Leone (MSSL) was established in 1986 as a leading provider of high-quality reproductive healthcare. We are a social enterprise that blends the values of non-profit public service with the innovation and efficiency of private sector delivery. Every year, we serve thousands of women, men, and young people across Sierra Leone with compassionate, client-centered care.

 We are part of MSI Reproductive Choices, a global partnership operating in 37 countries, united by the belief that everyone should have the freedom to make their own sexual and reproductive choices.

Our work goes beyond healthcare. By supporting the physical, emotional, and reproductive wellbeing of our clients, we also open doors to broader opportunities. When men, women and girls are able to make informed choices about their bodies and futures, they are better able to stay in school, pursue their careers, contribute to their communities, and build healthier families. In this way, reproductive choice becomes a pathway to dignity, autonomy, and the reduction of poverty.

Key Responsibilities

1. Clinical Governance & Quality Assurance

• Ensure full compliance with:

MSSL Clinical Governance Framework

MSI global clinical standards and policies

National clinical guidelines and regulatory requirements

• Lead implementation and adherence to:

Standard Operating Procedures (SOPs)

Clinical protocols

Infection Prevention & Control (IPC) standards

Safeguarding and client protection policies

• Conduct regular clinical audits, peer reviews, and case reviews.

• Review clinical outcomes, incidents and adverse events.

• Ensure prompt investigation, documentation, and closure of clinical incidents using MSI Global Standards.

• Maintain a culture of continuous quality improvement (CQI).

2. Clinical Service Delivery & Excellence

• Oversee delivery of all clinical services, including MSSL core and non-core services: Family Planning,

Antenatal care (ANC), Ultrasound services, Cervical and breast cancer screening, STI testing and

Treatment and laboratory-supported services

• Ensure services are client-centred, safe, timely, confidential, respectful and non-judgmental

• Monitor and improve client flow, waiting times, and service efficiency.

• Champion “Every Stage of Every Woman” approach in service provision

3. Clinical Team Leadership & Supervision

• Provide direct clinical supervision to all clinical staff.

• Develop and manage duty rosters to ensure adequate skill mix and coverage.

• Conduct regular performance reviews, mentorship, and supportive supervision.

• Identify clinical skills gaps and coordinate targeted training.

• Foster a positive, accountable, and learning-oriented clinical culture.

• Address clinical performance issues, professional conduct, and disciplinary matters.

4. Clinical Documentation & Data Integrity

• Ensure accurate, complete, and timely clinical documentation in client records, registers  and electronic 

health systems

• Monitor data quality, accuracy, and confidentiality.

• Use clinical data to monitor outcomes, identify trends and inform service improvement

• Ensure compliance with data protection and confidentiality policies

5. Training, Mentorship & Capacity Building

• Lead on-the-job training, mentorship, and coaching of clinical staff.

• Support induction of new clinical staff.

• Coordinate simulation exercises, case discussions, and morbidity & mortality reviews.

• Promote adherence to updated guidelines and new clinical practices.

• Work with Clinical Quality teams to plan continuous learning programmes.

6. Risk Management, Safeguarding & IPC

• Identify, assess, and mitigate clinical risks.

• Ensure safeguarding protocols are strictly adhered to, 

• Lead IPC implementation: hand hygiene compliance, waste management, sterilisation and 

decontamination

• Investigate incidents related to infection, exposure, or safety breaches.

• Ensure staff vaccination and occupational health requirements are met.

7. Equipment, Supplies & Clinical Infrastructure Oversight

• Ensure availability and proper use of clinical equipment and supplies.
• Work with Pharmacy, Laboratory, and Inventory teams to:

        prevent stock-outs of essential commodities

        monitor expiry and usage

       ensure proper storage

• Ensure equipment calibration, maintenance, and functionality.

• Report infrastructure or equipment issues affecting clinical safety

8. Client Experience & Service Integration

• Champion respectful, dignified, and empathetic client care.

• Review client feedback, complaints, and satisfaction surveys.

• Implement improvements to enhance client trust and retention.

• Collaborate with Centre Service Marketer to align service delivery with client expectations and demand.