ICT Officer
Freetown,
Sierra Leone
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- User Support & Helpdesk Execution
- Hardware Installation, Configuration & Maintenance
- Software Installation & System Support
- Network & Connectivity Support
- ICT Asset Administration
- Data Security & Compliance Support
- Documentation & Reporting
Experience & Qualifications (essential/desirable)
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2–4 years of practical ICT support experience.
- Strong troubleshooting skills and customer-service orientation.
- Experience working in multi-site or NGO environments is an advantage.
Competencies & Skills
- Highly organised, methodical, and detail-oriented, with strong follow-through on issues.
- Proficient use of Microsoft Word, Excel and Powerpoint
- High quality report writing skills
- Can work under pressure, particularly during system outages or operational disruptions.
- Strong communicator, able to translate technical issues into clear operational explanations.
- Strong sense of accountability, control, and service reliability.
- Must be pro-choice
- MSSL is an equal opportunity employer
- MSSL employees must sign up and adhere to our Global Code of Conduct
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
