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Centre Operations Officer

7 open positions

The Centre Operations Officer will report to the Centre Operations Manager and receive technical supervision from the Centre Lead under the Commercial Sales Directorate. This role combines front desk, administrative, and operational management responsibilities to ensure smooth day-to-day running of the Centre and delivery of excellent client experiences.

As the first point of contact at the front desk, the Centre Operations Officer will welcome and guide clients, manage appointments and records, handle client inquiries, and ensure professional customer service. Beyond front desk functions, the role extends to overseeing centre operations, managing resources, supporting staff in operational needs, and ensuring compliance with organisational policies and standards.

The Centre Operations Officer ensures that the Centre has the necessary resources, systems, and client-facing support to deliver on Marie Stopes Sierra Leone’s mission of “Children by Choice, not Chance.” By combining front desk efficiency with back-end operational oversight, the role is pivotal in strengthening client flow, managing supplies and logistics, supporting revenue growth, and enhancing overall centre performance.

Freetown, Sierra Leone
Commercial & Marketing Directorate
Full-Time

Sales & Marketing Officer

The Sales and Marketing Officer will report to the Sales and Marketing Lead and work under the Commercial and Marketing Directorate. This role is responsible for driving product sales and client flow to MSSL healthcare centres by recruiting and managing wholesalers, dealers, distributors, referral partners, brand ambassadors and health financing entities, including the management of sales data and relationships with all stakeholders.

 The officer will lead demand creation efforts, build strategic partnerships, and ensure visibility of MSSL products and services across Makeni, Kenema, Bo, Waterloo, Freetown and other provincial districts across Sierra Leone. By combining field engagement with marketing strategy execution, the role supports MSSL’s mission of “Your Health, Your Choice, Your Future” through increased access and uptake of sexual and reproductive health services. 

Freetown, Sierra Leone
Commercial & Marketing Directorate
Full-Time

We are always on the lookout for talented, inspirational, and pioneering people to help us achieve our mission: children by choice, not chance.

In joining us, you are taking a positive step towards providing a better future for millions of women and men worldwide. Our culture is more commercial than a lot of people would expect. It’s driven, it’s professional, and it's a faster pace than a normal NGO or charity.

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